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Neptune Guards

Kampala, right now

Time in Kampala: 0024

Night shift on post. Supervisors are on motorbike rounds, checking every guard is alert.

Next check-in at 01:00, in 36 min

Neptune Guards Ltd: licensed armed and unarmed guards, escorts, alarm response, CCTV and K-9 in Uganda since 2019. Every hour on post is checked in, and you can see the log.

Book a free site survey +256 414 384 268
Four Neptune guards in uniform, two carrying slung rifles
On post. Caps on, rifles slung, eyes open.

Night shift checkpoints, 18:00 to 05:00

  1. 18 checked in
  2. 19 checked in
  3. 20 checked in
  4. 21 checked in
  5. 22 checked in
  6. 23 checked in
  7. 00 checked in
  8. 01 due
  9. 02 due
  10. 03 due
  11. 04 due
  12. 05 due
How patrol check-ins work

04:30

Before the first shift

A Neptune guard is chosen long before they reach your gate. We recruit with the police involved, check every candidate with their LC1 and three referees, and fingerprint every guard.

Then comes a month of training in eleven disciplines, from fire-fighting and first aid to radio procedure and report writing. Only recruits who complete all of it are deployed.

  • Neptune’s values, mission, goals and vision
  • The role and functions of a private security officer
  • Fire-fighting, prevention and control
  • Radio and telephone communication
  • Guarding and patrolling
  • General first aid
  • Basic legal requirements
  • Self-defence
  • Public relations and customer care
  • Discipline
  • Report writing

Read our full selection and training standards

A Neptune guard standing at ease on a garden path

06:00

Parade, then the briefing

Guards report to parade 30 minutes before deployment. They are checked for sobriety and smartness, and briefed on the day's post orders. The briefing is never skipped.

Day shift deployed
06:30
Takes over
07:00
Night shift deployed
16:30
Takes over
17:00
Two officers briefing a line of Neptune guards in a courtyard

Issued to every guard before they leave parade

  • Log book
  • Baton
  • Pepper spray
  • Handcuffs
  • Torch
  • Raincoat
  • Gumboots

07:00

On post

Seven services, one standard. Each is designed around your site after a free survey by our team.

Four Neptune guards in uniform, two carrying slung rifles

Armed and unarmed guards

Trained, vetted guards in full uniform, on post every hour of every shift.

From UGX 500,000 per guard, per month, VAT exclusive

Every hour

Every hour, proof

We install patrol checkpoints around your premises. Every hour, your guard walks the route and checks in at each one.

After every shift, Neptune or you can download the log and see exactly when and how often your guard patrolled. A missed hour shows up. It is how we stop guards sleeping on duty, and how you know they didn't.

  • Checkpoints installed at your premises
  • Guard checks in every hour, all shift
  • Log downloaded after every shift, by us or by you
  • Night supervisors make surprise visits by motorbike

Patrol log, main gate, night shift

Example
  1. 19:00 Checked in at 19:02 Checkpoint 1
  2. 20:00 Checked in at 20:01 Checkpoint 2
  3. 21:00 Checked in at 21:03 Checkpoint 3
  4. 22:00 Checked in at 22:00 Checkpoint 1
  5. 23:00 Checked in at 23:04 Checkpoint 2
  6. 00:00 Checked in at 00:01 Checkpoint 3
  7. 01:00 Checked in at 01:02 Checkpoint 1
  8. 02:00 Checked in at 02:05 Checkpoint 2
  9. 03:00 Checked in at 03:01 Checkpoint 3
  10. 04:00 Checked in at 04:02 Checkpoint 1
  11. 05:00 Checked in at 05:03 Checkpoint 2
  12. 06:00 Checked in at 06:00 Checkpoint 3
An illustration of the hourly log a client can download. Real logs come from the patrol system installed at your site.

16:30

Handover

The night shift parades, is briefed and deployed at 16:30, and takes over from 17:00. Supervision doesn't stop when the light does.

  • A monthly score sheet tracks every guard’s performance.
  • One supervisor for every ten guards.
  • The best three guards each month are rewarded.
  • Annual salary increments, and a salary structure from junior staff to senior officers.
  • No personal phone use on duty, only security communication.
  • Guards are monitored for intoxication throughout the shift.

One supervisor for every ten guards, every shift.

02:00

The quiet hours

Between midnight and dawn, a guard is most tempted to rest. That is when we check hardest.

Neptune officers in mixed uniforms lined up in front of a gate

Supervisors on motorbikes

Night supervisors ride between sites through the night to check that every guard is alert. Remote supervision devices cover off-site locations.

Alarm response

When an alarm goes off, our quick reaction force of trained officers is dispatched to the premises.

About alarm response

K-9 section

Guard dogs for clients who want them, working alongside guards or on night patrol.

About guard dogs

06:30

Dawn. Your turn.

The day shift is deploying. Tell us about your site and a supervisor will call you to arrange a free survey.

Armed guard security officer UGX 600,000
Unarmed guard UGX 500,000

Per guard, per month. All prices are VAT exclusive. Alarm, CCTV and other technical services are priced after the survey. What's included

Request a free site survey

We call back within one working day. Urgent? Call +256 414 384 268.

Director of Neptune Guards

From the Director

“We believe in serving beyond self. Our clients expect security that is cost-effective as well as dependable, so we have staffed and resourced every unit to give practical solutions that offer real value for money.”
Director, Neptune Guards Ltd

About Neptune Guards

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